monomo — crafts — life — connection

Returns & Cancellations

Return Policy

You may return any product, unused and in its original condition, within 7 days of the date you received the item(s). Your return must be in the original packaging.

If you are returning an item due to an error on our part or because it is damaged or defective, we will either replace the item or provide a full refund (including any shipping costs).

If you would like to return or exchange an item for any other reason within 7 days of delivery, we will gladly do so. However, we are only able to refund the cost of the item. Customers will be responsible for shipping costs (if any). Shipping costs are non-refundable. 

For any returns or exchanges, please notify us through the Contact Us form for assistance.

Cancellation Policy

You may cancel or amend any order placed with monomo, provided that the order has not yet shipped. Any payment will be fully refunded or amended to reflect the new order.